Empath.ai

Terms of Service

The terms that govern your use of Empath.ai and our commitment to you.

Last updated: August 12, 2025

Welcome to Empath.ai

These Terms of Service ("Terms") govern your access to and use of the Empath.ai website and mobile application (collectively, the "Service") operated by Empath.ai, Inc. ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our Service.

Important: Empath.ai is designed to complement, not replace, professional mental health care. Always consult with qualified healthcare providers for medical advice.

Acceptance of Terms

By creating an account, joining our waitlist, or using any part of our Service, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • You have the legal capacity to enter into these Terms
  • You will use the Service in compliance with all applicable laws
  • All information you provide is accurate and current

Description of Service

What Empath.ai Provides:

  • AI-powered therapy session summaries and insights
  • Progress tracking and milestone visualization
  • Personal reflection tools and prompts
  • Data export capabilities for sharing with healthcare providers

What Empath.ai Does NOT Provide:

  • Medical advice, diagnosis, or treatment
  • Crisis intervention or emergency support
  • Licensed mental health counseling or therapy
  • Medication management or prescriptions

Your Responsibilities

Account Security:

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Use strong passwords and enable security features when available

Appropriate Use:

  • Use the Service only for its intended purpose
  • Provide accurate information about your therapy experience
  • Respect other users' privacy and rights
  • Follow all applicable laws and regulations

Prohibited Activities:

  • Attempting to breach security or access unauthorized areas
  • Using the Service for illegal or harmful purposes
  • Sharing false or misleading information
  • Attempting to reverse engineer or copy our technology

🚨 Important Mental Health Disclaimer

If you are experiencing a mental health emergency:

  • πŸ‡ΊπŸ‡Έ United States: Call 988 (Suicide & Crisis Lifeline) or 911
  • πŸ‡ΊπŸ‡Έ Crisis Text Line: Text HOME to 741741
  • 🌍 International: Visit findahelpline.com for local resources

Empath.ai is not a substitute for professional mental health care. Our Service is designed to supplement your therapy experience, not replace it. Always consult with qualified healthcare providers for medical advice, diagnosis, or treatment.

If you're experiencing thoughts of self-harm, suicidal ideation, or any mental health crisis, please seek immediate professional help through the resources listed above.

Data and Privacy

Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

Your Data Rights:

  • You retain ownership of your personal data and therapy information
  • You can export, modify, or delete your data at any time
  • You control what information you share with healthcare providers
  • We will never sell your personal or mental health data

Intellectual Property

The Service and its original content, features, and functionality are owned by Empath.ai, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

License to Use:

We grant you a limited, non-exclusive, non-transferable license to use our Service for your personal, non-commercial use, subject to these Terms.

Restrictions:

  • You may not copy, modify, or distribute our software or content
  • You may not reverse engineer or attempt to extract source code
  • You may not use our trademarks without explicit permission

Limitation of Liability

To the fullest extent permitted by law, Empath.ai, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Important: This limitation does not apply to our obligations under applicable consumer protection laws or our responsibilities for data protection violations.

Termination

Your Right to Terminate:

You may terminate your account and stop using our Service at any time. You can request deletion of your data by contacting us at theempath.ai@gmail.com.

Our Right to Terminate:

We may terminate or suspend your account if you violate these Terms or engage in activities that could harm other users or our Service. We'll provide reasonable notice when possible.

Effect of Termination:

  • Your access to the Service will be immediately suspended
  • We'll delete your data according to our data retention policy
  • These Terms will continue to apply to any remaining obligations

Changes to These Terms

We may modify these Terms from time to time as our Service evolves or in response to legal changes. We'll notify you of any material changes via email or through our Service at least 30 days before they take effect.

Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the changes. If you don't agree to the modified Terms, you should stop using our Service.

Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of our Service will be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules, except that you retain the right to seek injunctive or other equitable relief in court.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Empath.ai, Inc.
These Terms of Service are effective as of August 12, 2025.